This article applies to:
7.x Briefcase for Windows, Email Manager for Outlook
6.x Briefcase for Windows, Contributor Pro, Email Manager for Outlook
Issue: When trying to drag-and-drop an attachment from an email or a document from a location outside Outlook, you receive the following error:
This issue is typically caused by Corporate IT policies restricting the use of PST files. The Microsoft-approved solution to the policy is to allow trusted applications to override the policy.
Resolution: To enable the override, add the following string value to the registry to allow users to file attachments and documents to SharePoint locations through Colligo Email Manager for Outlook:
For more information, please click here.
If this problem still persists, contact your internal IT support team.