Why are the status overlay icons not displaying?

This article applies to:
7.x Briefcase for Windows (Windows Explorer extension)
6.x Briefcase for Windows (Windows Explorer extension)

Issue: Sometimes an icon overlay does not display in scenarios where a status icon should display. The following table indicates the status that each of the icon overlays represent:

Status Icon
Checked out by me  
Checked out by another user  
Sync pending  
Sync error  
Declared record  

Resolution: Refresh the directory manually by pressing F5.

If this doesn't work, note that Windows can only load a limited number of overlay images. If other applications also use them, all available images may be in use. If this is the case, the Check Out icon will not display despite refreshing the directory. To prevent this, or to free up other images, you can disable overlay images in other applications or uninstall other applications that use them. This issue is applicable to all versions of Windows and is well documented in the Windows Shell API documentation.

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