How do I change the location of my offline content/local cache/storage root?

This article applies to:
7.x Briefcase for Windows, Email Manager for Outlook
6.x Briefcase for Windows, Contributor Pro, Email Manager for Outlook

The local cache location can be seen in the View > Options screen. By default, the local cache storage is placed in the following location:

  • Windows XP: C:\Documents and Settings\%username%\Local Settings\Application Data\ColligoOfflineClient\Storage5
  • Windows Vista/7/8: C:\Users\%username%\AppData\Local\ColligoOfflineClient\Storage5

You can change your root storage location to a valid location besides the default. For performance and connectivity reasons, the local file system is the preferred location for the cache. 

NOTE: Moving the storage location to a network location is not recommended.

To change the location go to the View > Options menu and edit the local storage location.

Alternatively, this can be managed by the registry key StorageRoot.  Details on this registry setting can be found here: http://www.colligo.com/support/setting/storage-root/

If you do change the location, you must restart the program for the change to take effect. If you don’t restart, the program continues to read the prior storage location file path.

If you are using Briefcase for Windows, you must end the cfs.exe process to restart Engage and the explorer.exe process to restart Briefcase for Windows. If only one program is restarted they can become out of sync.


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