Removing O365 Credentials From A Mac

This article applies to:
7.x Briefcase for Mac

Problem: No way to change credentials; user unable to authenticate with different credentials

Resolution: Remove O365 credentials from Keychain Access.

How to remove O365 credentials from Keychain Access:

1. Use Command + space to launch Spotlight Search:

   

2. Start typing Keychain Access in the Search field:

   

3. Launch the Keychain Access and locate all the entries for Colligo Briefcase:

   

4. Delete all the entries for Colligo Briefcase.
5. Launch Colligo Briefcase for Mac and you will be prompted to authenticate.