Removing O365 Credentials From A Mac

This article applies to:
7.x Briefcase for Mac

Problem: No way to change credentials; user unable to authenticate with different credentials

Resolution: Remove O365 credentials from Keychain Access.

How to remove O365 credentials from Keychain Access:

  1. Use Command + space to launch Spotlight Search:

  2. Start typing Keychain Access in the Search field:

  3. Launch the Keychain Access and locate all the entries for Colligo Briefcase:

  4. Delete all the entries for Colligo Briefcase.
  5. Launch Colligo Briefcase for Mac and you will be prompted to authenticate.

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