This article applies to:
7.x Briefcase for Mac
Problem: No way to change credentials; user unable to authenticate with different credentials
Resolution: Remove O365 credentials from Keychain Access.
How to remove O365 credentials from Keychain Access:
- Use Command + space to launch Spotlight Search:
- Start typing Keychain Access in the Search field:
- Launch the Keychain Access and locate all the entries for Colligo Briefcase:
- Delete all the entries for Colligo Briefcase.
- Launch Colligo Briefcase for Mac and you will be prompted to authenticate.