Unable to get my license

Answered

Dear,


I am new to colligo. We bought a colligo license for 25 users for one of our customers.

We received the email with the serial numbers but how do we need to start the activation?

Best Regards

Grim Stalmans

Best Answer

Hi Grim,


The Mac application now handles licensing via the Colligo Console. On first installation, users will see a prompt to enter their Colligo credentials. Once they have done so, they will then be licensed to use the product. Steps on how to set up users in the Colligo Console can be found here.


If you prefer to activate using a license key, this can be done by adding your license key to the Mac keychain. Additional information on how to do this can be found here. 


Thanks!

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Answer

Hi Grim,


The Mac application now handles licensing via the Colligo Console. On first installation, users will see a prompt to enter their Colligo credentials. Once they have done so, they will then be licensed to use the product. Steps on how to set up users in the Colligo Console can be found here.


If you prefer to activate using a license key, this can be done by adding your license key to the Mac keychain. Additional information on how to do this can be found here. 


Thanks!

HI Gordie,

We are not getting any prompt to enter the license key.

It is on a Mac, we bought 25 licenses.

What do we have to do?

Kind regards

Grim 

HI Grim,


You will be asked for the license key when you launch the installer. Following installation you will be prompted to activate you license when you launch the application. 

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