List of Recent Documents not showing up in Recent Files on Microsoft Office 2016
The files opened from Colligo on Word/Excel/PowerPoint 2016 don't list on Recent Documents.
Yes you can install V7 updates on top of the existing V7 Installation
Can you have your user try upgrading to the latest version of Colligo? This was an issue in prior releases but should have been addressed in the latest version (220.127.116.11).
You can download the updated installer from https://support.colligo.com/support/solutions/articles/16000013922-%E2%98%85-downloads-all-products