Files disappearing, permissions and sync

We have the latest 7.2.4 app iinstalled on mac air.

We are having issues with the popup asking for password which we have typed in and is correct. Also when we save  a document from Word into a folder created by someone else the file disappears saying we dont have permissions even though it is this account that we are sharing all the documents from. Im able to open sharepoint and drop files into this folder. Im also receiving Cilcular sync dependency. Please contact colligo.

1 Comment

Is this happening for one specific user or multiple users?

If it is only one user, I would advise removing the entire site and then adding it back to reset the data structure. Generally speaking a circular sync dependency happens with corrupt data.

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