Colligo Engage v7.1.10.0 - Win10 incompatible (shows truncated dialog when Win10 Display setting > Scale and layout is not 100%)
U
Urs Villiger
started a topic
about 5 years ago
Hello
We used the Colligo Engage v7.1.10.0 on Win7 without issue. Now moved to Win10 and new hardware with high-resolution screen. Windows Display settings recommend using setting "Scale & Layout" 150% to compensate for the high resolution. Otherwise the system font and icon are to small.
This settings in in Windows 10, Display settings > scale and layout setting > 100% leads that the configuration windows are shown incorrect. i.e. the center button "Configuration" is missing.
Workaround 1: Windows Display settings > Scale and Layout down to 100% and reboot.
Workaround 2:
Synchronize Site: Press 5x [TABULATOR] key and then [ENTER] key to open the missing [Configure...] button.
Download new Site: Press 3x [TABULATOR] key and then [ENTER] key to reach the missing [Download] button.
All this workaround is nice but not practical to teach every user. It's not obvious for new user to apply the workaround.
Urs Villiger
Hello
We used the Colligo Engage v7.1.10.0 on Win7 without issue. Now moved to Win10 and new hardware with high-resolution screen. Windows Display settings recommend using setting "Scale & Layout" 150% to compensate for the high resolution. Otherwise the system font and icon are to small.
This settings in in Windows 10, Display settings > scale and layout setting > 100% leads that the configuration windows are shown incorrect. i.e. the center button "Configuration" is missing.
Workaround 1: Windows Display settings > Scale and Layout down to 100% and reboot.
Workaround 2:
Synchronize Site: Press 5x [TABULATOR] key and then [ENTER] key to open the missing [Configure...] button.
Download new Site: Press 3x [TABULATOR] key and then [ENTER] key to reach the missing [Download] button.
All this workaround is nice but not practical to teach every user. It's not obvious for new user to apply the workaround.