Microsoft made a major changes in Exchange server protocol. This update has affected Email filing capability when using Email Manager for Office 365 on iOS and Android devices.

Our engineering team is currently working on a hotfix to resolve this issue. 

For complete details about this issue, please see the Knowledgebase article below.

Emails not filing from Outlook mobile app for iOS and Android

NOTE: This issue does not affect filing emails using Outlook for Windows, Outlook for Mac or Outlook Online using a browser.